- 15 min15 minutes
- 55 West 39th Street , 12th Floor, New York, NY, 10018. (212) -884-0648
At 247 Natural Wellness Center, we pride ourselves by offering you personalized service and reserved appointment times to accommodate your busy schedule. Late Arrivals, Missed Appointments, Rescheduling or Cancelled Appointments without 24 hour prior notice disrupts our specialists’ time sensitive schedule. We send out emails and text messages reminding 48 hours prior to your scheduled appointment so clients can plan ahead accordingly. Therefore, please note all late arrivals/rescheduling/cancellations/no-shows/missed appointments fees are non-refundable. Late Arrival Policy: Clients are asked to arrive for their respective appointments at least 15 minutes prior to their scheduled appointment time. Late Arrivals will not be TAKEN. Late Arrival and Cancellation without 24-hour prior notice will be subject to a $25 or $50( for appointment takes over 1/2 hour) cancellation fee(the “Cancellation Fee”). The same rule applies to all NO-SHOW appointments.No Show/Cancellation Policy: A “No Show” is a client who fails to appear for a scheduled appointment without providing a 24-hour prior cancellation notice. Clients who wish to reschedule their appointment must do so 24 hours in advance. A rescheduled appointment without a 24 hour prior cancellation notice is still considered a cancellation and is treated as such. The cancellation fee applies for all No Show Appointments. Clients who schedule an appointment and show up, but decide not to keep their scheduled appointment due to change of plans or for any other reasons will be assessed the cancellation fee. SAME DAY APPOINTMENT POLICY: Same Day Appointments are Clients who have appointments that are scheduled more than 4 hours in advance but less than 24 hours in advance on the same day. Clients are asked to arrive at least 15 minutes prior to their scheduled appointment time. LATE ARRIVALS WILL NOT BE ACCEPTED and will be subject the cancellation fee. CLIENTS MUST ARRIVE ON TIME FOR THEIR SCHEDULED APPOINTMENT. Clients who wish to cancel or reschedule their appointment must notify us 2 hours prior to their scheduled appointment time (the “2-Hour Cancellation Notice”). A cancellation or rescheduled appointment without a 2-Hour Cancellation Notice and all No shows are subject to the Cancellation Fee. LAST MINUTE APPOINTMENT POLICY: Last Minute Appointments are Clients who have appointments that are scheduled less than 4 hours in advance on the same day (the “Last Minute Appointment”). Clients who have scheduled a Last Minute Appointment must show up on time and we suggest Clients arrive at least 15 minutes prior to their scheduled appointment time. We do not honor cancellations or rescheduled appointments for Last Minute Appointments. Clients who do not adhere to our Last Minute Appointment Policy will be subject to the Cancellation Fee. No shows will also be subject to the Cancellation Fee. Note: You may change or cancel your scheduled appointment up to three times before 24-hour prior notice. The last changed appointment will apply to "LAST MINUTE APPOINTMENT POLICY." In order to service our client(s) equally, we ask that clients adhere to our policies above. No exceptions will be made. PLEASE BE ON TIME! No charge will be apply to client's credit/debit card unless client(s) violate our cancellation policy or fail to comply with our service agreement terms. Our client's credit/debit card is protected by Square, Inc. We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment.
55 West 39th Street, New York, NY, USA